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Inside the Boundary

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Putting it in

Measure before you announce. A deployment that opens with a week of refusals never recovers the goodwill, and the refusals were predictable.

7 notes

Introducing It

A clock-in system is read as a statement about trust. The settings to decide first, and what to say.

Procedure

Choosing a Product

The questions that separate a clock-in app from a tracking product with a clock-in feature.

Procedure

Where to Start

The first sixty days, in an order that produces working radii rather than a procurement.

Procedure

Feeding Payroll

The boundary where a punch becomes money. What crosses it, what must not, and the reconciliation nobody runs.

Procedure

The First Week

What to watch in the days after go-live, when problems are cheap to fix and impressions are being formed permanently.

Procedure

What Changes as You Grow

Arrangements that work at one site fail at twenty, and the transition points are predictable enough to plan for.

Analysis